Terms of Service

These Terms of Service ("Terms") govern your access to and use of services provided by ISENDORA INC. ("iSendora", "we", "us"), including the website https://isendora.com and any related applications, integrations, or APIs (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

2. The Service

iSendora provides AI-powered automation tools that help businesses manage workflows, including handling communications on connected social media platforms on behalf of account owners.

We may modify, suspend, or discontinue features at any time without prior notice.

3. Your account

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access at admin@isendora.com

4. Connected platforms

When you connect a third-party platform (Meta, Google, etc.) to the Service, you authorize iSendora to access and use data from that platform as described in our Privacy Policy and within the permissions you grant.

You are responsible for compliance with the terms of those third-party platforms, including but not limited to Meta Platform Terms, when using the Service to interact with content on those platforms.

5. Acceptable use

You agree not to:

• Use the Service for any illegal purpose or in violation of any law
• Send spam, harassment, hateful content, or content that violates third-party platform policies
• Attempt to gain unauthorized access to the Service or its underlying systems
• Reverse-engineer, decompile, or otherwise extract source code from the Service
• Use the Service to compete with iSendora or build a similar product
• Interfere with or disrupt the integrity or performance of the Service

We may suspend or terminate accounts that violate this section.

6. Intellectual property

The Service, including its software, design, and content created by iSendora, is owned by ISENDORA INC. and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

Content you provide or generate using the Service remains yours. By using the Service, you grant iSendora a license to process your content solely for the purpose of providing the Service.

7. Fees and payment

Fees, if any, are described on the relevant pricing page or in a separate agreement. You authorize us to charge the payment method on file for applicable fees. Fees are non-refundable except as required by law or expressly stated.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or that defects will be corrected. AI-generated outputs may contain errors or inaccuracies; you are responsible for reviewing outputs before relying on them.

9. Limitation of liability

To the maximum extent permitted by law, iSendora and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred US dollars (US$100).

10. Indemnification

You agree to indemnify and hold harmless iSendora and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.

For data deletion after termination, see our Data Deletion Instructions.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Miami-Dade County, Florida. Either party may seek injunctive relief in court for intellectual property infringement.

13. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms on this page and updating the "Last updated" date, and where appropriate by email or in-Service notification at least 30 days before they take effect.

14. Contact

For questions about these Terms: